Guide: Fix ‘Microsoft Photos Crashes When Importing Pictures’ Issue
Microsoft Photos is a primary photo viewer application of Windows. It is an advanced application that can load various image formats at a decent speed. However, users have encountered problems importing photos from other devices with Microsoft Photos. Microsoft Photos application crashes when importing photos to PC from other devices. The problem can be caused by a bug, a damaged file or connection problems. There are a few solutions to the problem that’s why we have listed below the best solutions to fix Microsoft Photos when importing photos.
Reinstall / update Microsoft Photos
This is the first way we recommend if your PC’s Microsoft Photos app crashes while importing photos. Apart from the fact that the USB import of the Photos app is not reliable, a bug can cause the app to malfunction during use. Updating or reinstalling Microsoft Photos can help prevent the app from crashing and resolve other underlying issues. Launch the Microsoft Store, search for Microsoft Photos and tap Update buttonIf the Photos app is faulty, you will see reinstall buttonTap Reinstall button to fix the app. After that, check if the Photos app still crashes when importing images. If so, move on to the next method.
Run the Windows Store apps troubleshooter
Running the troubleshooter for apps installed from Microsoft Store can also return the Photos app to normal and prevent it from crashing. Here is how to use the Windows Store Apps troubleshooter to resolve this issue. That will launch the Windows Store Apps troubleshooter in a new window. That will instruct the troubleshooter to fix any detected problem automatically. It will save you the stress and time required to do the same thing manually. After a successful diagnosis, the troubleshooter provides solutions to fix any underlying problem that is preventing Windows apps from working properly. Usually the troubleshooter recommends that you reset any app that crashes or freezes. Since you previously instructed the troubleshooter to automatically fix a detected problem (in step 4), the fix was applied automatically. You can also manually reset the Microsoft Photos app. Launch Windows Settings> Apps> Apps and features > Microsoft Photos> Tap Reset button
Reconnect Microsoft account with Photos
The problem can also be solved by linking your Microsoft account to the Photos app. If you are signed in to your Microsoft account in the app, try to sign out and sign back in. Here is how to go for it. Now close the Photos app, reopen it and continue with the steps below to reconnect your Microsoft account to Photos. To connect a new account, choose an option in the ‘Use another account’ section and tap Continue to continue. After that, check if Microsoft Photos imports images without crashing.
Alternative: import images with Explorer
As mentioned before, the Microsoft Photos app can be quite unstable at times. If the methods mentioned above don’t fix the problem, you can try an alternative – and equally easy – method to import images to your Windows PC using File Explorer. Make sure to give your PC permission to access the connected device. The file explorer scans your device for images and videos. Select the photos you want to import and tap Import button to send them to your computer. That will import all images and videos to your computer.
Fix ‘Microsoft Photos Crashes When Importing Pictures’ Issue: benefits
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