Guide: Fix ‘Net­flix Sub­ti­tles Not Work­ing or Miss­ing Error’ Issue

Most of the movies and TV shows on Netflix are in English. The streaming service also offers several good movies and TV series in foreign languages. However, many users find it difficult to understand English on Netflix due to the different diction and pronunciation of artists from different regions. That’s where subtitles save the day. It’s all fine until Netflix subtitles are missing or not working on you phone, tablet, laptop or desktop. That can be very frustrating, because you can’t continue watching that great show, movie or documentary. Here are some simple and effective solutions that will help you get the subtitles back to the bottom of your screen. Let’s start.

1. Settings

Have you checked your settings for the content you are viewing? If not, start there and make sure the subtitle option is selected. Even if it is selected, deselect it and select it again. That can jump-start things. Play a video and tap Audio & Subtitles at the bottom of the screen.

You will see an option to turn it off or play it in English or other available languages, if applicable.

Don’t forget to tap Apply. That was on Android, but Netflix has written a detailed one guide on how to customize subtitles for each platform.

2. Appearance of subtitles

Is some of the subtitle missing on Netflix? You can easily change the font size and type to solve this problem. Tap More, Settings and select Account. Tap Subtitle display. These steps are for Android, but you can do the same on any platform.

Make the font smaller and see how it looks in real time.

You can also change the font. Check if Netflix missing subtitles problem is fixed or not.

3. Different platform, browser

Do you watch Netflix on your smartphone? Maybe your favorite Chrome browser? I would recommend trying a different platform such as a Windows 10 app or macOS, or another browser such as Firefox, Brave or Opera. If Netflix subtitles work on a different browser or platform, there is something wrong with the platform or browser you are using. Read on to learn what you can do to fix the error. Keep checking on another platform until the error is resolved.

It may also be the case that the show or movie you are trying to watch on Netflix is ​​no longer available there. You can of course try looking for it on another streaming service.

4. Browser extension

There are two things we’ll cover here, so don’t jump on this point too quickly. The first is an incompatible add-on or extension. Open Netflix in Incognito mode and check if Netflix subtitles are still missing. If not, you will need to disable all extensions and then re-enable them one by one to find the culprit.

The second is a Chrome extension called NflxMultiSubs, which will add a second subtitle in your chosen language. It supports Russian and Japanese, among others. It can fix missing subtitle problem and also add one in your native language. Download NflxMultiSubs

5. Log out, log in

This is one of the tricks that often works with multiple services. So log out and log in again. That can work to get rid of a temporary glitch or bug, which might be causing the missing subtitles error.

6. Update, reboot, try again

Update the Netflix app on the device. Be it Android, iOS, Windows or macOS, download the latest version of the app. If you are using a browser, check for browser updates. Restart the affected device and try again. Check if that helps fix Netflix subtitles not working or not for you.

7. Clear cache and data files

Whether you’re using an app or a browser, clearing cache and temporary data can help fix many errors, including Netflix subtitles that are missing or not working. In Android, open Settings and go to App list and search Netflix.

Tap Clear data at the bottom of the screen and select Clear all data here.

You will need to log in to your Netflix account again, so make sure you have the password. Check for the subtitle error again. Follow these steps to clear the cache of the Chrome browser.

Keep calm and Netflix

Netflix can help you pass the time and take your mind off urgent issues like the virus outbreak or kill the boredom while on homeThat said, subtitles help you catch great content in other languages ​​on Netflix. I hope the Netflix subtitles work again or are no longer missing. If you know of any other solution to fix this problem, share it with us in the comments below. It may help some of our other readers. The next up: Is Netflix Using Too Much Of Your Data Plan? Click on the link below to learn how to reduce the data usage of Netflix and still enjoy the same quality.

Fix ‘Net­flix Sub­ti­tles Not Work­ing or Miss­ing Error’ Issue: benefits

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