Fix ‘PS4 Controller not Connecting with PS5’ issue – Guide
Here are some ways to troubleshoot your PS4 controller if the controller is not responding or keeps disconnecting. Your DualShock 4 controller should work fine most of the time. But it is aggravating when the PlayStation 4 controller does not respond or randomly disconnects. Let’s take a look how to Fix your PS4 controller so you can play again.
PS4 controller does not connect or pair
Normally when you press the PS button Button on your controller it should turn on and connect to your system. However, when not connecting, you will see the light bar on your controller flicker a little and then turn off. This usually happens if you used your DualShock 4 with another console, as the PS4 controller tries to connect to the last device you used it with. For example, if you pair your PS4 controller with your PC or a friend’s console, it will remember that device and try to connect to it the next time you turn on the controller. In such cases, you will need to re-pair your DualShock 4 with your own PS4. To do this, connect your controller to your PS4 using a micro-USB cable. Make sure you are using a high quality cable that you know works properly. When they are physically connected, press PS Button on your controller for a moment, and its light should briefly flash before turning blue (or another solid color if you already have a controller connected). This means your PS4 controller has been successfully paired and connected. If you have your DualShock 4 paired with another device nearby, like yours phone or a PlayStation 5, trying to pair it again with your PS4 may turn on the other device and connect the controller to it. You should therefore turn off and unplug any other device your DualShock 4 is paired to first. After re-pairing the controller, you can disconnect the USB cable and use the wireless controller normally. Your PS4 will remember it until you pair the controller with another device in the future, so it should automatically connect as soon as you press PS Button. Keep in mind that the maximum number of DualShock 4 controllers you can connect to the PS4 at once is four. If you already have four controllers connected, you will need to disconnect one to make room for more.
PS4 controller keeps disconnecting
If your DualShock 4 randomly disconnects while playing, there are a few solutions you can try. First, make sure your controller’s battery is charged. Sounds simple, but if your controller’s battery is nearly dead, it might disconnect. To check your controller’s battery life, hold the PS Button bring up the Quick Menu on the left side of the screen. You will see a controller icon with battery life displayed at the bottom. Connect your controller to your PS4 and visit the Quick Menu again to see the battery charging animation. After your controller loads for a while, try using it normally. If the battery wasn’t causing your PS4 controller problem, make sure you’re not trying to use your controller too far away from your system. Typical Bluetooth range is about 30 feet; depending on your setup, you may be able to use your controller in addition or be restricted to using it closer. By the way, you should try to minimize interference between your controller and the console. Remove any metal objects between the two, such as shelves or laptops, which could inhibit the signal. You should also remove your PS4 from enclosed spaces, if applicable, for better signal transmission and reception. Finally, keep in mind that the PS4 has a setting that turns controllers off after they’ve been idle for awhile. If you don’t want your PS4 controller to turn off when you’re watching media apps like YouTube, go to Settings > Power Saving Settings > Set Time Until Controllers Turn Off and choose Never. Note that this will use up controller battery even when you are idle.
General Fixes When Your PS4 Controller Is Not Working
We looked at specific fixes for some common DualShock 4 issues above. Next, let’s look at more general solutions to problems with PS4 controllers. Scroll through them if your PS4 controller is still not responding. While most controller issues stem from the controller itself, there is a chance that your PS4 is the problem. To rule this out, you must restart your console before troubleshooting. If your controller is working well enough to access the menus, hold the PS Button to open the Quick Menu and go to Power > Restart PS4 to restart the system. In case your controller is not cooperating, press and hold the Power button button on the PS4 console until you hear two beeps. This will turn it off completely – once it’s off (no lights on the front) press the Power button button again to turn it on again. If you see an orange light, your system has entered sleep mode, which is not a complete shutdown. Try using your controller again after a reboot (connecting it via a USB cable if necessary) and see if that helps. If you have a second PS4 controller (or a PS Move controller for PS VR), you can use it to access a menu that lets you delete the problem controller. Go to Settings > Devices > Bluetooth Devices and select the DualShock 4 input – it’s the one that doesn’t have a green light next to it. In the resulting menu, press the Options button button on your controller and choose Forget Device. This will cause your PS4 to remove it from memory so you need to pair it again. This is a good time to try a slightly different pairing method: pairing the PS4 controller at startup. To do this, completely turn off your PS4 (as explained earlier). Once powered off, connect the problematic controller to your console with a USB cable. hit the PS Button on the controller to power on and pair your controller in one process. If that doesn’t work, turn your PS4 back on and try to pair it in the normal way as above. If removing and pairing the controller does not work, you can try the DualShock 4 hard reset procedure. You will need a small sharp object such as a bent paper clip or a SIM card eject tool to do this. Fully turn off your PS4, then turn the controller over. You will see a small hole next to the bolt by L2 button (on the right side of the controller when turned). Use your pointed tool to press and hold the button into this hole for about five seconds. Once you’ve done that, connect your controller to your PS4 again via USB cable and see if it pairs successfully. At this point, if you haven’t already, try connecting the PS4 controller that is having problems with another device. If you have similar issues on a friend’s PS4, your PC, or a smartphone, it’s likely that your controller is faulty. It’s also a good idea to try using another PS4 controller with your console if possible. If you borrow the DualShock 4 from a friend that you know works correctly, and you discover that he has problems with your system, then there is probably something wrong with your PS4’s wireless connectivity. before giving up on your PS4 controller, you should try to play with it permanently connected via a USB cable. However, keep in mind that this only works for the revised model of PS4 controllers. You’ll know you have this model if the light bar is visible inside the touchpad on the front of your controller. Otherwise, you have an older controller and cannot force wired communication. To force your PS4 to connect controllers via USB with a compatible DualShock 4, go to Settings > Devices > Controllers > Communication Method and choose Use USB Cable. This will prevent the DualShock 4 from using Bluetooth even when connected via USB. If that works, you should get a long USB cable so you can still play games on the couch even when plugged in. Ailun’s three-pack of 10-foot micro-USB cables is a good budget option.
Final note
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