Guide: Fix ‘Skype Audio Not Working on Windows 10’ Issue
Work of home is the norm nowadays. Businesses and organizations around the world are turning to collaboration tools like Skype, Zoom, Google Meet and WebEx to get things done and host digital meetings and conferences. During a call, you may have encountered noise from your end, or it may not work as expected. The problem can be found in the Skype Windows 10 app. The problem can occur due to many factors including audio drivers, Windows audio, app settings or a recent buggy update. In this post, we are going to talk about all the possible solutions to fix Skype audio not working on Windows 10. Let’s get started. Follow the steps step by step and prepare to get back to work with Skype.
Check the audio settings of the Skype app
Microsoft has added a handy option in the app to control Skype audio and video. From the Skype app you can tap on the three dots button at the top and open the settings menu.
From the Settings menu, go to the audio & video section and turn on the microphone settings automatically. Keep the volume of the speakers at a high bar. You can also test audio using the mentioned option. With Skype you can also have a free test call.
If you are still having problems with the test audio, let’s move to the next options to fix them.
Restart Windows Audio Service
Microsoft allows you to restart the Windows audio service. If there is a problem with the Windows audio service, chances are Skype audio calls are affected by the Windows problem. The good news is there is an easy fix for it. Follow the steps below to restart the Windows audio service. Step 1: Right click on Windows button on the bottom bar. Step 2: Select Run and it will open the Run dialog box. Step 3: Type services.msc in the Run box and click OK button
Step 4: It opens the services menu. Now look for the Windows Audio option in it. Step 5: Right-click on it and select the Start option (if the service is not working) or tap Restart or Resume button (If it works at all).
Step 6: Once the process is done, restart the computer and check if the Skype audio is working or not.
Let Skype control the sound
Windows allows third-party apps to control the system’s default sound / audio. It is enabled by default. But if the option is somehow disabled, it’s time to check it and make sure it’s enabled. Follow the steps below. Step 1: Right-click on the speaker icon in the desktop bar. Step 2: Click on Sounds and go to Recording in the next menu.
Step 3: Double-click the default microphone array. Step 4: It opens the Microphone Array properties. Now go to the Advanced menu. Step 5: In exclusive mode, turning on applications allows applications to take exclusive control of this device.
Step 6: Select Apply, press ok. Now check if the Skype audio is working or not.
Reinstall audio drivers
Skype Audio problems can be due to outdated or damaged audio drivers in Windows 10. You can uninstall and reinstall them to fix the problem. Right click on Windows button and open device manager. Here you will see all the essential drivers for the Windows 10 PC. Go to Sound, Video and Game Controllers and right click on it.
Remove the drivers and restart the computer, and the system will reinstall the drivers. Now you can open Skype to check the audio.
Change the default audio device
This is useful for those who use multiple speaker sets up on the Windows PC. You need to change the default audio for Windows 10 operating system. Step 1: In the desktop bar, right-click on the speakers icon and go to sound.
Step 2: From the menu go to the play option. Step 3: Here is the list of third-party speaker accessories currently connected to your Windows PC.
Step 4: Double-click the relevant option and set it as default.
Check the strength of the internet connection
If the internet connection is slow on your home, you may experience distorted audio during Skype calls. Skype lowers the audio experience when it detects the slow internet connection to keep the calls going. You may want to check the internet speed with services such as Fast.com or Speedtest. Consider switching to a wired connection for a better experience.
Close browser tabs and other applications
In some situations, the open tabs or third-party applications may use the audio functions on the device. In such cases, Skype audio will not work for you. Consider closing the irrelevant browser tabs and closing the apps on the Windows 10 device.
Time to have some Skype calls
Follow the steps above and you can easily fix Skype audio problem in Windows 10. Which option solved Skype audio problem for you? Sound off in the comments below. The next up: Skype is a joy to use with keyboard shortcuts. Read the post below to find the best Skype keyboard shortcuts on Windows and Mac.
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