Guide: Fix ‘Spotify Web Player Black Screen’ Issue
Nobody hates black, despite being the darkest. It goes with everything. People only fear black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the right place to know how to Fix it. Web apps are great. They are independent of browsers and platforms as they work everywhere without the need to install anything extra. Spotify also has a great web player in addition to a desktop app. But it sometimes doesn’t work. For many users, Spotify Web Player stops working or shows a black screen as soon as they open it. If you are also going through the same problem, use the following tips to fix it. Let’s start troubleshooting.
1. Restart the browser
Since the problem is in the browser, you should start by closing it. Sometimes a simple restart will fix the problem. If restarting the browser does not help you, restart your device.
2. Log in
If the black screen appears when you try to play a song or while adding a song to a playlist, you should check whether you are signed in to Spotify or not. If you are not, log in immediately.
3. Play the next song
The solution may seem random but the black screen issue has been resolved for many Spotify users. You need to play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail: Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC. Note: Make sure you are signed in with the same accounts. Step 2: Play a song in the Spotify app. Once the song starts playing, you will see the text ‘Available Devices’ below the song title. Tap on it.
Step 3: On the next screen, tap the device icon and select Web Player from the available options.
Step 4: The song will be played on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear. The problem occurs because Spotify cannot load the last played song. Playing a song on other platforms fixes things.
4. Clear browser cache and cookie
Clearing browser cache and cookies is also a useful way to fix black screen issue on Spotify. We will tell you the steps for Chrome browser here. Step 1: Launch the Chrome browser and click the three-dot icon at the top. Go to Settings. You can also type chrome: // settings in the address bar to load the settings quickly. Step 2: Scroll down in the settings and click on Advanced.
Step 3: Under Privacy and security, click Clear browsing data.
Step 4: Check the boxes next to “Cached images and files” and “Cookies and other site data”. Then click Clear data button At the bottom.
Step 5: Restart your PC. If you use Spotify through a browser on your mobile we also recommend clearing the cache and cookies on it mobile browser too.
5. Disable extensions
Sometimes an extension can also be responsible for the problem of Spotify not working on the web player. To find that, you have to disable the extensions in your browser one by one. Once disabled, restart your browser and play a song on Spotify’s web player. Repeat it for each extension to find the culprit.
6. Check Ad Blockers
If you’re using an ad blocker, try turning it off for a while. Restart the browser and try to play a song. If the problem is fixed, your ad blocking with Spotify is interfering. That doesn’t mean you should keep it disabled. What you can do is add Spotify website to ad blocker whitelist. Open the ad blocking settings and you will find the whitelist option.
7. Turn off hardware acceleration
Follow these steps to turn off hardware acceleration in Chrome: Step 1: Access Chrome settings from the three-dot icon. You can also type chrome: // settings in the address bar. Step 2: Click Advanced to view more settings.
Step 3: Scroll down and turn off the switch next to Use hardware acceleration when available. It is present under System. Step 4: You will be asked to restart the browser. Click on restart. Hopefully the problem should be resolved after that.
8. Enable Flash
Some users have reported that enabling Flash for Spotify solves the black screen issue for them. Browsers offer various content settings that allow you to enable and disable things like Flash for individual sites. To whitelist Flash for Spotify, open the website and click the website URL icon. For some browsers, you will find it to the right of the URL. Then under Flash, select Allow or Ask First.
9. Fix Spotify Web Player not working Mobile
Spotify not working on your mobile browser too? To fix this, start by clearing the browser cache and cookies. Then you need to change it to the desktop view. Many browsers allow you to do that. The option is usually available under settings. In Chrome, tap the three dots icon and check the Desktop site. Reload the Spotify page to fix the problem.
Browser throws music problems
Sometimes the problem is in the network. So try to connect the Spotify Web Player via a different network than the current one. If everything doesn’t fix the problem, then you need to download the Spotify apps. They are available for both mobile and desktop. The next up After Spotify is up and running, check this one out tips and tricks to take full advantage of Spotify.
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